At Gymforge Fitness Shop (“we”, “us”, or “our”), we take your privacy as seriously as we take the craftsmanship of our Olympic-grade equipment. This Privacy Policy explains how we collect, use, protect, and share information when you use our website www.gymequipnow.com.
1. Information We Collect
Just as we carefully select materials for our barbells, we carefully handle your personal data. We collect:
- Personal Information: When you make a purchase, we collect your name, email address, shipping address, phone number, and payment details (processed securely by our payment providers).
- Technical Data: Like spotting a lift, we monitor IP addresses, browser type, operating system, and pages visited to improve your experience.
- Communication Data: When you contact our support team, we keep records of those interactions.
- Cookies Data: We use cookies to remember your preferences, just like we remember proper lifting form.
2. How We Use Your Information
We use your data with the same precision we apply to weight calibration:
- To process and fulfill your orders for our premium fitness equipment
- To provide customer support worthy of a championship coach
- To improve our website and product offerings
- To prevent fraud and enhance security
- To send you relevant offers (only with your consent)
3. Data Sharing & Disclosure
We treat your data like competition plates – we don’t let just anyone handle it:
- Service Providers: We share only necessary information with payment processors, shipping carriers, and IT service providers.
- Legal Requirements: We may disclose information if required by law, with the same seriousness as a referee enforcing competition rules.
- Business Transfers: In the event of a merger or acquisition, your data would be transferred under strict confidentiality terms.
We never sell your personal information to third-party marketers.
4. International Data Transfers
As we ship globally (excluding certain Asian and remote regions), your data may be transferred internationally. We ensure all transfers comply with GDPR and other applicable data protection laws.
5. Data Storage & Security
We protect your data with the same dedication we apply to crafting our BPU/WPC approved bars:
- PCI-DSS compliant payment processing
- 256-bit SSL encryption for all data transmissions
- Regular security audits and vulnerability testing
- Limited access to personal data within our organization
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy.
6. Your Rights
You have rights regarding your personal data, as fundamental as proper lifting technique:
- Access: Request a copy of your personal data
- Correction: Update inaccurate or incomplete information
- Deletion: Request erasure of your personal data
- Restriction: Limit how we use your data
- Objection: Opt-out of certain processing
- Portability: Receive your data in a structured format
To exercise these rights, contact us at [email protected].
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies with the precision of a calibrated weight scale:
- Essential Cookies: Necessary for website functionality (like your shopping cart)
- Performance Cookies: Help us improve our website performance
- Marketing Cookies: Used only with your consent to show relevant ads
You can manage cookie preferences through your browser settings.
8. Changes to This Policy
We may update this policy occasionally, just as we refine our product line. Significant changes will be communicated through our website or email.
Contact Us
If you have any questions about this Privacy Policy, our practices, or your dealings with our website, please contact us:
Email: [email protected]
Address: 92 Dalston Rd, Carlisle, GB CA6H 6MX
